About Motor Watch Report

Plain-English reporting for UK drivers navigating the FCA's motor finance redress scheme.

Advertorial DisclosureMotor Watch Report is an independent advertorial site and receives referral fees for qualified leads sent to regulated claims firms. You can complain free of charge directly to your lender, through the FCA's redress scheme, or via the Financial Ombudsman Service. See our full disclosure.

Motor Watch Report is an independent consumer information publication focused on the UK motor finance industry. Our aim is simple: help drivers understand what mis-sold car finance actually means, what routes are available to complain, and how the FCA's redress scheme works in practice.

What we do

We publish clear, jargon-free explainers, guides and news. Where a topic is complicated — like Discretionary Commission Arrangements — we break it down into everyday language so you can decide what to do next.

What we are not

Motor Watch Report is not a claims management company, law firm, lender, broker or dealer. We do not handle complaints, hold client money, or issue legal advice. Where readers choose to be connected with a claims partner, that partner is authorised and regulated by the Financial Conduct Authority. We receive a referral fee for qualified leads.

Free routes are always available

Every reader can complain free of charge — directly to their lender, through the FCA's redress scheme, or via the Financial Ombudsman Service. Using a claims firm is entirely optional and we will always say so.